Policy statement

530 biopharmaceutical process pumps

520 Cased Pumps, 620 Cased Pumps and 720 Cased Pumps

For any 520, 620 or 720 cased pump purchased after 1 January 2007, Watson-Marlow Limited ("Watson-Marlow") warrants, subject to the conditions and exceptions below, through either Watson- Marlow, its subsidiaries, or its authorised distributors, to repair or replace free of charge, any part of the product which fails within five years of the day of manufacture of the product. Such failure must have occurred because of defect in material or workmanship and not as a result of operation of the product other than in normal operation as defined in the pump manual.

Watson-Marlow shall not be liable for any loss, damage, or expense directly or indirectly related to or arising out of the use of its products, including damage or injury caused to other products, machinery, buildings, or property, and Watson-Marlow shall not be liable for consequential damages, including, without limitation, lost profits, loss of time, inconvenience, loss of product being pumped, and loss of production. This warranty does not obligate Watson-Marlow to bear any costs of removal, installation, transportation, or other charges which may arise in connection with a warranty claim.

Conditions of and specific exceptions to the above warranty are:


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